Shipping policy

(Updated Feb 2026)

Order Processing

All orders are processed and dispatched within 24 to 48 hours (excluding weekends and public holidays). You will receive tracking details via email once your order is on its way.

Shipping Rates

• Metro Areas (All States): FREE Shipping on all orders.

• Regional & Remote Areas: FREE Shipping on orders over $150. (A flat fee applies for orders under $150).

Metro Postcode Guide

If your postcode is listed below, you qualify for Free Shipping on all orders. If your postcode is not listed, the $150 free shipping threshold applies.

• VIC Metro: 3000–3220, 3335–3341, 3427–3442, 3750–3810, 3910–3944, 3975–3981, 8000–8999

• NSW Metro: 1000–2234, 2250–2263, 2500–2530, 2555–2574, 2745–2786

• QLD Metro: 4000–4179, 4205–4230, 4270–4285, 4500–4521

• SA Metro: 5000–5174, 5800–5999

• WA Metro: 6000–6214, 6800–6992

• TAS Metro: 7000–7055, 7250

• NT Metro: 0800–0909

• ACT: 2600–2620, 2900–2920

Estimated Delivery Times

• VIC: 1–3 business days

• NSW, QLD, SA, ACT: 3–5 business days

• WA, NT, TAS: 5–7 business days

Small Business Policy

We are a small business and cannot always absorb high rural courier surcharges. If an order is flagged by our carrier as "Remote" or "Regional" with a cost exceeding our margin (even in Metro areas), we will contact you to discuss shipping options or provide a full, immediate refund.